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ImgPage / Help
Help
A few things to know.
Where is my reference number?
It appears on the confirmation screen after you submit the contact form. Enter that number and the email you used to open your request. If you saw a tracking code on an error screen, include it in your support message.
What if the verification code does not arrive?
Check your email address and spam folder. You can request another code when the five-minute countdown ends.
Can I reply to a closed request?
If you can still access the request, reply from the tracking page. A new message reopens it.
Example workflowDemo example
This sample image is not added to your account and starts no upload. The steps show how to share your own image.
- Image quality
- Balanced
- Keep for
- 30 days
- Privacy
- Link only
Choose files
Drag and drop or choose from your device
Keep for · Privacy
Set retention and privacy. Balanced quality is applied automatically.
Copy link
Use your image link in conversations, forums or projects. Sharing is as simple as sending the link.
A few things to know.
How do I sign in to my account?
Create an account. Verify your email once to continue. Sign in with your email address and password.
Sign inWhat if I forget my password?
We will send a password reset code to your registered email.
Forgot passwordPrivacy
Private, unlisted or public. Choose visibility before sharing.
Keep for
From 1 hour to 30 days, or no expiry. The default is 30 days.
- 1 hour
- 3 hours
- 6 hours
- 12 hours
- 1 day
- 3 days
- 7 days
- 15 days
- 30 days
- No expiry
Unlimited means no fixed expiry date. Unlimited uploads have an activity condition: guest images and members’ link-only images are permanently deleted after 6 calendar months without a valid access. Each valid access restarts this period. Members’ private and public images are exempt; a shorter chosen retention period is never extended.
Image quality
Images are processed automatically at balanced quality. File size is optimized according to each image.
The optimized main image and necessary thumbnail are stored; no separate archive copy of the large source file is retained. Optimization does not guarantee the same size saving for every image.
Colour and quality
Balanced processing accounts for supported colour profiles and 16-bit PNG detail. PQ/HLG HDR and high-bit-depth AVIF are unsupported; export an SDR copy first.
Animated images
GIF and animated WebP retain their frames, timing and loop. APNG and animated AVIF are rejected rather than flattened. Thumbnails are still previews; the uploaded result keeps its animation.
Deletion and backups
After verified file removal, maintenance clears filenames, notes, tags, album links and content hashes. Limited deletion, security and quota records remain. Image files are not backed up separately. Encrypted database and settings backups target the last 3 days; older snapshots are pruned only after a new backup is fully verified.